FAQ's
   
   
 
 
How does the IsraelCallCard work?
From where can the IsraelCallCard be used?
What is my designated home number?
From what countries can the IsraelCallCard be used? 
Who should be using the IsraelCallCard?
Why would I need to refill my IsraelCallCard?
What does prepaid mean?
How do I add more funds to my IsraelCallCard?
 
 
 
How does the IsraelCallCard work?
The IsraelCallCard is very easy to use. Simply dial the access number for your area Access Numbers, and then follow the prompts. The system will ask you to input your calling card number and then the number you wish to dial. Please note that when dialling with your IsraelCallCard, you should dial the country code and then the number (i.e. 972-52-600-12345).
 
From where can the IsraelCallCard be used?
Calling cards can be used from any phone, however if it is not your designated number, the 10 digit calling card number will need to be inputted as well.
 
What is my designated home number?

The home number that you enter when ordering your IsraelCallCard will be considered your designated home number. With regards to the calling card, this means that when dialing from that designated home number to use the calling card, you will not have to enter the 10 digit calling code. Instead, you will simply need to dial the appropriate access number and when prompted, dial the number you are trying to reach.

 
From what countries can the IsraelCallCard be used?

The IsraelCallCard can be used from: Argentina, Australia, Belgium, Brazil, Canada, Dominican Republic, Great Britain (UK), Germany, Israel, Mexico, New Zealand, Peru, Switzerland and the USA.

 
Who should be using the IsraelCallCard?

The IsraelCallCard is to be used for calling to Israel. It is not meant for IsraelPhones customers, who are renting cellular phones in Israel, to use with their cellular rental to call overseas.

 
Why would I need to refill my IsraelCallCard?

The IsraelCallCard is a prepaid calling card, and so once the pre-charged credit runs out, the card needs to be refilled with more credit.

 
What does Prepaid mean?

By Prepaid, we mean that you add funds to your account in order to be able to use the service. If there are no funds prepaid into your account, your IsraelCallCard will not work. You can refill your account in the following range of amounts: $10, $25, $50, $75, $100.

 
How do I add more funds to my IsraelCallCard?

You can add funds to your account by logging on to your online account page located at https://www.gcellular.com/CallCard/Login.aspx, or by contacting customer service.